Frequently Asked Questions
At Harbor View Hotel, we would like to ensure you enjoy the very best and make your stay as seamless as possible. Let us help you answer any questions you might have before, during or after your stay with these frequently asked questions:
131 North Water Street, Edgartown MA 02539
What is the check-in and check-out time?
Our check-in time is 4p.m. and check-out is at 11a.m.
Can I request for an early check-in?
Check-in is at 4:00 pm and early check-in is based on availability. Patterns for our departing guests vary daily. If you arrive early, we would be more than happy to store your luggage for you and inform you when your room is ready. With this in mind, in the event your room type is available and fully serviced by our housekeeping department, the hotel will provide an early check-in when possible. If you wish for your guestroom to be guaranteed ready earlier than the check-in time, we will be more than happy to secure the room a night prior, with current room and tax applied to your guestroom bill.
How can I request for a late check-out?
Late check-out is based on availability. Please reach out to our front desk, and they will let you know if it is possible for a complimentary check-out until 12:00 PM. Unrequested late check-out is between 12:00 PM and 4:00PM and will be subject to an additional 50% charge of registered room rate. Departures after 4:00 PM will be subject to an additional full night’s stay at registered rate.
Would you hold my luggage after check-out?
Absolutely, we are happy to store your luggage same day as your departure date.
What is required to check-in?
Please bring a valid government issued ID and a valid credit card. Guest may settle to use cash or credit card at check out to settle their bill.
Will I be charged for an early departure?
If your booking is prepaid, nonrefundable – the full stay will still be charged. All other reservations will be charged full amount including taxes and fees.
What is the cancellation fee?
Guestroom cancellations must be made 21 days prior to check-in by 4pm EST, and will have a $100 per room cancellation penalty. Cancellations made less than 21 days prior to check-in will result in a forfeited deposit. Special cancellation policies may apply for packages, promotions, early departure, certain arrival dates and rates.
How do we contact the hotel?
Hotel Phone: 508-627-7000 email@example.com
How do I book a meeting or event?
Please feel free to fill out an online proposal and a sales manager will be in contact with you to arrange for your next successful meeting or event. www.harborviewhotel.com/meetings/request
Group Sales: 508-627-4095 firstname.lastname@example.org
Does the hotel provide any Wi-Fi services?
Yes, we would like for our guests to stay connected. We offer complimentary Wi-Fi to all guests, Harbor View, no password required.
Do you have connecting rooms?
Yes, we do have connecting rooms. Please make arrangements in advance so your requests can be accommodated.
What is the best way to get from Boston Logan International Airport to Harbor View Hotel?
The only way to travel to Martha’s Vineyard is by ferry or plane. There are many options available. Please visit the Getting Here section of on our website
Does the hotel have a courtesy shuttle to and from the ferry and Martha’s Vineyard airport?
The hotel does not have a courtesy shuttle, however, the concierge will be able to assist with all your transportation requests including taxis and limousine services to and from the airport as well as arrange for any transportation needs you may have during your stay. Please contact the concierge by calling 508-627-1203 or email email@example.com for more details. If you have not planned in advance, there are generally several taxi companies staged at the island’s ferry terminals and airport.
What are the parking options at the Hotel?
We offer complimentary parking on site at the Hotel, as well as valet service between Memorial Day and Columbus day.
Is the hotel pet-friendly? Are there restrictions for weight, height or types?
The Harbor View Hotel offers some guest rooms that allow for travel with your dog or service animal. There are no restrictions on the breed, weight or height of dog. These rooms require an advance reservation and there’s a nightly pet fee of $50 per pet. We kindly request that you travel with a crate or carrier to use in the event you need to leave your dog unattended in a guest room. All pets enjoy a plush doggy bed along with a tasty treat and a matching set of food and water bowl. Our concierge team can also recommend local pet-friendly parks, restaurants and dog walking services.
Does the hotel offer laundry services and dry-cleaning services on-site?
We do not do laundry or dry-cleaning services on site; however, we work with two companies on island who do offer these services. Laundry must be turned in by 9am to receive same day. The pricing for wash and fold is $32 for the first pound, and $2 for each additional pound. Price listing for dry-cleaning services can be found with the Front Desk and Concierge 508-627-7000.
Is your pool heated?
Our outdoor pool is heated and open from Memorial Day Weekend through Columbus Day Weekend. The pool is open from 7a.m. until sundown.
What is Harbor View Hotel’s smoking policy?
Harbor View Hotel is a smoke-free environment. Smoking in your room will result in a daily $250 fine.
Do you have a restaurant and bar in the hotel?
Known for its historic Edgartown setting, relaxed coastal style and the island’s best view, Lighthouse Grill is a favorite of Harbor View Hotel guests and Vineyard locals. Award-winning executive chef Richard Doucette showcases the freshest local ingredients from island farms and fishing boats in a sophisticated menu that focuses on line-caught seafood sourced daily from New England waters. The extensive raw bar is a special highlight. With stylish decor, Lighthouse Grill’s expansive, airy dining space is wrapped by floor-to-ceiling windows that afford a breathtaking view of Edgartown Harbor and the lighthouse that inspired our name. Friendly, knowledgeable and approachable, our expert team will help you choose the perfect wine from our extensive selection and recommend their favorite dishes to create a truly memorable dining experience. Lighthouse Grill is open for dinner seven nights a week and for Sunday Brunch 10 a.m.-2 p.m.
The Vineyard’s best-kept secret, Henry’s is a cozy hideaway tucked into the historic main building of Harbor View Hotel. In the evening, in-the-know locals and hotel guests mingle over appetizers and small plates ideal for sharing as they soak up the friendly atmosphere and sweeping views of Chappaquiddick, the entrance to Edgartown Harbor, and the iconic Edgartown Lighthouse. Our team of talented mixologists expertly crafts traditional and creative cocktails and can help you choose the perfect wine from our extensive list. In the daytime, Henry’s serves a hearty breakfast, complete with illy-brand coffee and coffee drinks, and full lunch menu with an emphasis on local sourcing. Gather indoors for a view of the big game or relax on our shaded terrace and watch the people and boats go by. Open daily year-round for breakfast,
7-10:30 a.m. Monday to Saturday and until 10 a.m. on Sundays; lunch, 11 a.m.-5 p.m.; and in the evening for small plates, 5-9 p.m. Sunday through Thursday and until 10 p.m. Friday and Saturday.
Do you have room service?
Room service is available for delivery daily from 7am-9pm between Memorial Day and Columbus Day.
Should I bring a car to the island?
There’s plenty to explore within walking distance from the hotel. There are also several car and bike rental companies on the island. If you do decide to travel with your vehicle we offer complimentary on-site parking and strongly recommend making an advance automobile reservation with the Steamship Authority which is the only ferry service that transports vehicles to the island.
How far is the hotel from Edgartown Village’s shops, galleries and restaurants?
We are located just a short and scenic stroll away from Edgartown Village. The walk to town takes between seven and ten minutes depending on your pace.